If the hat isn't what you hoped for, you have 14 days from delivery to return it.
What we can accept. The hat has to come back unworn and unwashed, with nothing removed, in the condition you received it. Hats that have been worn, altered or damaged can't be returned.
How to start a return. Email info@warwithin.net with your order number and a sentence about what went wrong. We'll reply with instructions. Please don't send anything back before you hear from us.
Return shipping. You cover return postage unless the hat arrived damaged or we sent the wrong item, in which case we cover it.
Refunds. Once the hat is back with us and checked, we refund the original payment method within 5 business days. Your bank may take a few more days to show it. Original shipping isn't refunded.
Exchanges. Batches are small and often sell out, so the fastest route is a refund plus a new order while the hat is still in stock.
Damaged or wrong item. Email us within 7 days of delivery with a photo and we'll replace it or refund you in full, including shipping.